ACTION ITEM ACTION

We talked about what happens prior to the meeting as being an important predictor of the effectiveness of the meeting. Planning, we said, was critical to success. In much the same way, what happens after the meeting also determines the overall effectiveness of the meeting because it is at this time that meeting outcomes are implemented.

While so much of the focus of effective meetings emphasizes what takes place during the meeting, it is often the work done by members between meetings that is critical to successful meeting management and teamwork. And much of what happens between meetings involves work on action items generated during the meeting.

Surprisingly, action items have a way of building trust and general team morale. ...

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