Chapter 1

Introducing Non-Profit Organizations (NPOs)

Consider the following description of a typical day in Kristi Lobb’s life in Cincinnati, Ohio. At around 7:30 A.M., Kristi drops her 2-year-old son to Child Care Focus before leaving for her office. She is a senior-level administrator with the Hamilton County Job and Family Services. As Kristi entered her office, she reminded herself to call Tony Reed who works at the Council on Aging of Southwestern Ohio. Tony had called her yesterday to verify a client’s Medicaid eligibility for home care ...

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