Chapter 10
Non-Profit Effectiveness and Accountability
The growth and work of non-profit organizations (NPOs) have received attention not only in terms of acclamations but also scrutiny. Two major areas of recent scrutiny are their accountability and effectiveness. Accountability seeks to ensure that NPOs are responsible to stakeholders for their activities and for making progress toward their mission. Effectiveness, on the other hand, refers to the quality and results or impacts of NPOs’ services and programs.
As Weisbrod pointed out, “Until now, ...
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