Chapter 6. Provide External Memory Support to Reduce Working Memory Load

Provide External Memory Support to Reduce Working Memory Load

ANOTHER WAY TO REDUCE EXTRANEOUS COGNITIVE LOAD is to display content in external memory resources. External memory support is commonly implemented in the form of performance aids for use on the job, during training, or both. In this chapter we present research, psychological rationale, and examples to support the following guidelines:

Guidelines for External Memory Support

  • 11. Provide performance aids as external memory supplements

  • 12. Design performance aids by applying cognitive load management techniques

Bypassing Working Memory

Throughout this book we have summarized instructional ...

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