C H A P T E R 11
Barriers to Process
By now you may find yourself asking, well if process is so wonderful, why do so many people hold process in such disdain? There are three major factors, as follows:
- The inability of many organizations to recognize the need for process
- Lack of process and process management expertise in most enterprises
- Predominantly function-centric organizational constructs
The Inability of Many Organizations to Recognize the Need for Process
First, many if not most organizations fail to recognize that process is now necessary because they have grown beyond the capability of their existing structure and patterns. Most enterprises begin with a small number of people working closely together to do whatever is necessary ...