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ELIMINATING "US AND THEM": USING IT GOVERNANCE, PROCESS, AND BEHAVIORAL MANAGEMENT TO MAKE IT AND THE BUSINESS "ONE" by Steven Romero

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C H A P T E R     25     

IT Governance, Process, and Organizational Behavior

IT governance, process, and value-driven behaviors provide everything an enterprise needs to eliminate the “us and them” relationship between IT and the business. None of these disciplines lies solely in the domain of IT or solely in the domain of business. None of these disciplines can be done by IT or the business alone. Each of these disciplines requires IT and the business acting as one.

IT governance imparts the principles to guide enterprise business IT decisions and the mechanisms to respond to every new business information need, every new technology, and every new business problem. In addition to enabling the mechanisms of IT governance, process empowers ...

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