The vast majority of men [and women] lead lives of quiet desperation.
—Henry David Thoreau
Cecil T Barkly, the division manager, had just returned to his office after attending what he experienced as a grueling meeting with his subordinate managers. He felt irritable and exhausted as he gulped down a cup of coffee and a candy bar and stared at a new report on his desk. He had stayed up late the previous night. In fact, he hadn’t allowed himself a good night’s sleep in days and always seemed to be eating on the run to one meeting after another (which was about the only form of exercise he had taken time for in years).2
As he studied the report his face turned red with anger, he clenched ...