Emotional Intelligence and Neuro-Linguistic Programming

chapter three

How Japanese managers use NLP in their daily work

Yasuhiro Kotera and William Van Gordon

University of Derby

Contents

• Introduction

• Example 1: Position change

• Example 2: Alignment of the neuro-logical levels

• Example 3: Neuro-logical levels in communication

• Example 4: Well-formed outcome

• Example 5: Disney strategy

• Conclusion

• References

Introduction

Although Neuro-Linguistic Programming (NLP) has its origin in America, it is used in numerous countries across the globe (Kotera, Sheffield, & Van Gordon, 2018). For example, NLP has been shown to improve occupational stress amongst Iranian nurses (HemmatiMaslakpak, Farhadi, & Fereidoni, 2016), reduce perceived stress and time-related pressure in Indian workers (Rao & Kulkarni, 2010), ...