6
Relationship Management
An Introduction to Relationship Management
Chapter 6 is about relationship management, about using our emotional understanding of others to create relationships with them. The relationship management domain builds on the first three emotional intelligence domains. In other words, our success in relationship management is a function of our success in self-awareness, self-management, and social awareness.
What does relationship management have to do with PMs? Most people would agree that relationships are the bedrock of life, business, and, even, projects. They are especially critical to PMs for the following reasons. ...
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