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Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony C. Mersino

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Appendix . Epilogue

You have learned about why emotional intelligence is important to project managers, and how to apply it to become a better project manager. You have also learned in Chapters 1 through 9 about a set of tools and techniques that you can use to improve your level of emotional intelligence and your project success. Each chapter included techniques and mini-exercises for improving your level of emotional intelligence. If you skipped over any techniques or exercises, I recommend that you go back to those that hold the most potential for your improvement. Try the techniques and exercises, even those that seem silly, and see if you can improve your competency in each area.

We can always improve in the area of our people skills. And ...

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