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Emotional Intelligence for Project Managers: The People Skills You Need to Achieve Outstanding Results by Anthony C. Mersino

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Chapter 5. Social Awareness

An Introduction to Social Awareness

Social awareness is the ability to understand the emotions of others. It is one of the five building blocks of our project management framework for emotional intelligence as shown in Figure 5-1. It includes the competencies of empathy, organizational awareness, seeing others clearly, and emotional boundaries.

Emotional Intelligence Model for PM Showing Social Awareness.

Figure 5-1. Emotional Intelligence Model for PM Showing Social Awareness.

Simply put, social awareness is the ability to accurately read situations and people, and to understand and empathize with the emotions of others. I believe that most PMs have at least some level of social awareness. ...

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