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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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The five universal emotions plus calm

Researchers agree that all humans, no matter where or how we are raised, have in common five universal emotions - anger, disgust, enjoyment, fear, sadness. And I would like to add calm to the five universal emotions. Because, a calm, balanced frame of mind helps us understand our changing emotions. We can reach calmness by developing an awareness of our emotions: what triggers them, how we experience them, and how we can respond constructively. Let's learn the states/intensity, actions, and the most common triggers of the five universal emotions.

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