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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Organizational awareness

Organizational awareness is the ability to recognize and understand how the organizational structures in which you and others operate can influence emotions. If empathy helps you understand the emotions of an individual, organizational awareness helps you to understand the culture within which those emotions operate. It involves recognizing that there are influences on yourself and others that come from the other people that you are surrounded by. For instance, the corporate culture of your organization is a major influence on how you can or cannot express yourself. In a conservative culture, the display of emotions is looked at as inappropriate. In another organization, you might be admired and encouraged for being ...

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