O'Reilly logo

Emotional Intelligence for IT Professionals by Emília M. Ludovino

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Social Skills

Social skills is the ability to ethically manage others' emotions using influence.

Social skills, also known as interpersonal skills or people skills, are the skills we, as sociable creatures, developed to communicate and interact with each other. And to convey our messages, thoughts, and feelings to each other, we use verbal language and non-verbal language, such as gestures, cues, body language, and our personal appearance. Social skills help boost productivity, improve relationships, and increase our general quality of life.

A leader with great social skills is extremely useful in any workplace, as usually they are the influencers, the leaders, the ones focused on helping the others and the organization. They are easy to ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required