O'Reilly logo

Emotional Intelligence for IT Professionals by Emília M. Ludovino

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

What are social skills?

Social skills mean the ability to ethically manage others' emotions using influence.

A person with great social skills is extremely useful in any workplace, as usually they are the influencers, the leaders, and the ones focused in helping others and the organization. They are easy to talk to and wonderful listeners. Therefore, they are the peace makers, resolving disputes, building bonds, and catalyzing change.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required