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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Keeping calm and cool with annoying co-workers

Why get upset with others or react to their every action? Does it actually help you? In most cases, probably not. Do you get angry, irritated, or frustrated with people or about situations over which you have no control? If you can stop your irritation and replace it with calm, then no matter how frustrating, silly, or upsetting people are, you can keep your cool. If you don't get irritated by people at work, you will be happier and less stressed no matter what your working environment. Keeping your levels of irritation, frustration, and anger to a healthy, low level is a display of a great emotional self-management. If you are always firing up and getting agitated, frustrated, or exasperated, ...

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