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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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What is self-expression?

Emotional self-expression is the ability to express one's own emotions in a safe, clear, effective, and respectful way.

When we express our feelings honestly, we are better equipped to deal with them because we actually know what we are feeling instead of denying it. Expressing feelings in a clear, safe way with accuracy is the only way to properly convey to others what we are feeling and what we want, without being a knee-jerk reaction to hit back at someone. Sometimes wanting to express our feelings can simply be a knee-jerk reaction because you feel hurt, stupid, or rejected. This is being emotional rather than emotionally intelligent.

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