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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Expressing positive emotions

"Congratulations! Job well done!"--How many times, in your workplace, have you said or heard this sentence? I hope your answer is--"Quite often, Emilia." Great! Now, you are feeling happy thinking that your boss appreciates your effort and dedication to the work. Well, actually, he or you are just being judgmental about the work. In this short and famous sentence in all the workplaces, there is no acknowledgement and expression of pride, affection, joy, admiration, enthusiasm, satisfaction, or appreciation. Only a judgment. Sad! I know, not everybody masters the art of giving praise or appreciation.

Let me ask you how you express your appreciation for your employees, colleagues, partners, stakeholders, and the ...

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