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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Bibliography

Boyatzis, R. The Competent Manager: A Model of Effective Performance. New York: Wiley. 1982.

Boyatzis, R. E., Cowan, S. S., and Kolb, D. A. Innovations in Professional Education: Steps on a Journey to Learning. San Francisco: Jossey-Bass. 1995.

Cherniss, C. Emotional Intelligence and Organizational Effectiveness. In C. 2001.

Cherniss, C., Goleman, D., Emmerling, R., Cowan, K., and Adler, M. Bringing Emotional Intelligence to the Workplace. New Brunswick, NJ: Consortium for Research on Emotional Intelligence in Organizations, Rutgers University. 1998.

Cherniss, C. and Goleman, D. The Emotionally Intelligent Workplace. San Francisco: Jossey-Bass. 2001.

Cherniss, C., and Adler, M. Promoting Emotional Intelligence in Organizations ...

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