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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Self-calm your anger

We may compare our anger to a small child, crying out to his mother. When the child cries the mother takes him, gently, in her arms and listens and, observes carefully, to find out what is wrong. The loving action of holding her child with tenderness already soothes the baby's suffering. Likewise, we can take our anger in our loving arms and right away we will feel a relief. We don't need to reject our anger. It is a part of us that needs our love and deep listening just as a baby does. When we feel calm and cool, we too can look deeply at our anger and see clearly the conditions allowing our anger to rise. When we feel angry it is best to refrain from saying or doing anything. We may like to withdraw our attention from ...

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