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Emotional Intelligence for IT Professionals by Emília M. Ludovino

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Social skills

Social skills, also known as interpersonal skills or people skills, are the skills that we as sociable creatures developed to communicate and interact with each other. And to convey our messages, thoughts and feelings to each other, we use verbal language and non-verbal language such as gestures, cues, body language, and our personal appearance. Social skills help boost productivity, improve relationships, and increase your general quality of life.

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