This chapter helps you to strengthen your conscientiousness by:
• Doing what is right, and managing compromise when needed.
• Having the courage to say “No”.
• Clarifying the expectations you have of others and that they have of you.
• Behaving consistently.
• Communicating with congruency.
Higgs and Dulewicz give this definition of conscientiousness: “The capability to display clear commitment to a course of action in the face of challenge and to match ‘words and deeds’ in encouraging others to support the chosen direction. The personal commitment to pursuing an ethical solution to a difficult business issue or problem.”
Take a moment to reflect on this definition.
• What is it saying ...