Chapter 2

Self-control

‘Only in quiet waters do things mirror themselves undistorted.

Only in a quiet mind is adequate perception of the world.’

HANS MARGOLIUS, AMERICAN AUTHOR

This chapter will give you:

  • an understanding of how your self-control is vital for being effective at work and progressing your career;
  • a perspective on the unlimited number of emotion triggers, distractions and activity in a typical work day;
  • steps for working on your self-control, including how to deal with your anger and how to analyse emotions that arise;
  • a list of actions you can display at work to increase your self-control.

Self-control

Keeping your feelings under control in response to everyday work events

Self-control is being still and controlled on ...

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