© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
M. GhibrilEmployee-Centric IThttps://doi.org/10.1007/978-1-4842-9186-3_7

7. Winning the Transformation

Mark Ghibril1  
(1)
Pamplona, Spain
 

The FiReControl Project was initiated by the department for communities and local government in March 2004 in the United Kingdom to integrate 46 stand-alone fire department control rooms into nine regional centers. The project aimed to replace the Fire and Rescue Services’ local control rooms across England with purpose-built regional control centers linked by a new IT system.

FiReControl had the objectives of improving national resilience, efficiency, and technology. The department decided on a single, national approach ...

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