Chapter 9

Go, Team! Driving Engagement through Team Development

In This Chapter

arrow Knowing what makes a team great

arrow Understanding how groups develop

arrow Leading teams from afar

arrow Using activities to build team cohesiveness

arrow Conducting a high-impact team workshop

One of my all-time favorite jobs was working as a grocery clerk at a neighborhood grocer throughout high school and college. Over the years, when I've bumped into former co-workers, we've often reflected on what an amazing experience we had working there. I've come to realize that stocking shelves is not in and of itself terribly engaging. But working with great co-workers, helping each other out, and having great camaraderie, trust, and love for one another is engaging. In other words, a great team environment can engage a person as much as a great job can! For the details on how team dynamics can act as a significant engagement driver (or a big-time driver of disengagement), read on!

Yay, Team: Identifying Characteristics of an ...

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