Empowering the Public Sector with Generative AI: From Strategy and Design to Real-World Applications

© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2024

S. Pulapaka et al.Empowering the Public Sector with Generative AIhttps://doi.org/10.1007/979-8-8688-0473-1_3

3. GenAI Strategy: A Blueprint for Successful Adoption

Sanjeev Pulapaka¹  , Srinath Godavarthi² and Dr. Sherry Ding³

(1)

Brambleton, VA, USA

(2)

Stone Ridge, VA, USA

(3)

Herndon, VA, USA

 

Maria, the Chief Information Officer of a public sector organization (PSO), is excited with the promise and potential of GenAI (GenAI). Her organization is struggling with poor constituent experience and low workforce productivity. The PSO seeks improvements in both these areas. Maria has heard from various industry experts that her organization should consider using GenAI ...