Off the top, I’d like to thank my friend and co-worker Dave Barton, who—although he was extremely busy downing beers at Chicago’s Navy Pier—gallantly managed to sic Brett Bartow onto me, which got the ball rolling on this whole project. (Dave, did you make it back okay to the hotel that night?)

Many thanks to Todd Truitt, one of the top talents at Cisco, for inviting my collaboration on the original AVVID QoS Design Guide, hiring me onto his design team, and recommending Christina as a co-author for this project. Do you ever get tired of being right, Todd?

Thanks also to Neil Anderson, Joel King, Ted Hannock, and Steve Ochmanski for guidance and collaboration on IPSec V3PN designs. Thanks for letting me leverage your excellent and ...

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