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Enemy at the Water Cooler by Brian T Contos

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Enterprise Security
Management (ESM)
“The big lie of computer security is that
security improves by imposing complex pass-
words on users. In real life, people write down
anything they can’t remember. Security is
increased by designing for the way humans
actually behave.”
—Jakob Nielsen
Chapter 3
69
424_Wtr_Clr_03.qxd 7/26/06 1:34 PM Page 69

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