TENENCOURAGE RANDOM ENCOUNTERS
Life is the continual intervention of the inexplicable.
—Erwin Chargaff, Heraclitean Fire
Remember the notion that no one is in charge? This frequently cited characteristic of emergence reminds us that in complex systems, change doesn’t happen through command and control. As appealing as it would be to tell a system what to do, where would you begin? Imagine commanding the health care system to be accessible and affordable. Even a CEO who gives an order that is inconsistent with expectations may have to wait a while to see it executed. Certainly in the economic crisis of 2009, auto executives learned the painful ...
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