Assessing and Improving Team Performance

In addition to work on deliverables and immediate needs, engineering managers are charged with owning and improving team performance over time. Successful engineering managers must not only lead their teams but also effectively course-correct them when they are off track. Teams are complex organisms, so it may not always be obvious how to address their performance.

How do you know how your team is doing? And with that, how do you know what actions to take to optimize your team? These questions have fueled writings, research, and an entire industry of software and tooling that attempts to give engineering managers and business leaders some means to assess and improve engineering teams. In this chapter, ...

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