August 2019
Beginner to intermediate
424 pages
15h 3m
English
Many engineering textbooks teach that what you need to focus your project management efforts upon are schedule, cost, and technical capability. In the real world, that is insufficient. Factors such as reliability, safety, low latent‐defect rates, and “environmental friendliness” increasingly play a role in product and company success. In this chapter, I teach you the basics of this aspect of your role as an engineering project manager, which we group together under the title of quality.
In this chapter, we will discuss quality. By the term quality in this context, I mean:
There could be other intangible factors that people consider attributes of quality as well, and combinations of factors, such as those embodied in familiar ...