Chapter 7
Collaborative Enterprise with BPM
Information technology can fulfill its role as a strategic differentiator only if it can provide enterprises with a mechanism to provide sustainable competitive advantage—the ability to change business processes in sync with changes in the business environment and that too at optimum costs. This is achievable on the foundation of Service Oriented Architecture (SOA) that exposes the fundamental business capabilities as flexible, reusable services; SOA along with the constituting services is the foundation of a modern Business Process Management Systems (BPMS). The services support a layer of agile and flexible business processes that can be easily changed to provide new products and services to keep ...
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