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Enhancing Quality in Higher Education by George Gordon, Ray Land

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4

Using Research Findings to Inform Quality Enhancement

Mantz Yorke

Varieties of Institutional Research

In recent years, ‘evidence-informed practice’ has become a mantra for action in higher education. Institutional self-scrutiny, flagged as ‘institutional research’, has for more than half a century been a significant feature of higher education in the United States. Although such activities have existed – often dispersed among a variety of organizational units in institutions in other national systems of higher education (see, in relation to the United States and Europe, Peterson, 2003) – they have only relatively recently become labelled as institutional research.

Volkwein (1999) characterized institutional research as a matrix of four broad ...

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