CHAPTER 8

Emotional and Social Intelligence

THERE ARE many books written about emotional and social intelligence. In writing this book, all the things we have learned come from the gurus in the emotional intelligence world—experts such as Daniel Goleman. Our suggestion is that you take the time to read and learn about emotional and social intelligence and how you can grow yours. Emotional and social intelligence are large contributors to Executive Edge. Without them, you will not truly gain an edge.

Emotional intelligence is about managing relationships, reading nonverbal messages and cues, managing those cues, and being able to manage your emotions when you get negatively triggered. It is how you respond to everyday interactions and challenges. ...

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