Contents
Part I ENTERPRISE 2.0 The Power of Technology-Enabled Collaboration
2 Vexations and Missed Opportunities in Group Work Four Case Studies
3 Web 2.0 and the Emergence of Emergence A History, Explanation, and Definition of Enterprise 2.0
4 New Approaches to Old Problems Hitting the Bull’s-Eye with Enterprise 2.0
5 Uniquely Valuable The Benefits of Enterprise 2.0
Part II SUCCEEDING WITH ENTERPRISE 2.0
6 Red Herrings and Long Hauls What Is, and Isn’t, Difficult About Adopting the New Tools and Approaches
7 Going Mainstream A Road Map for Enterprise 2.0 Success
8 Looking Ahead The Vision, the Liar’s Club, and Model 1 Versus Model 2 Behavior ...
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