Chapter 4
Managing Knowledge through Social Enterprising
Social enterprising is based on effective knowledge management. So, it’s worthwhile spending a bit of time delving into this paradigm so that you can fully appreciate this important relationship.
Knowledge management can be defined as the processes which support knowledge collection, sharing, and dissemination. The expectations for knowledge management are that it should be able to improve growth and innovation, productivity and efficiency reflected in cost savings, customer relationships, decision making, innovation, corporate agility, rapid development of new product lines, employee learning, satisfaction and retention, and management decision. Interestingly, these are the same expectations ...
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