Enterprise 2.0

Appendix B—Community of Practice Practitioner’s Guide

1. Introduction

2. Getting Started—How to Create A Community

   1. Purpose

   2. Expected Outcomes

   3. Product(s)

   4. Key Tasks

      1. Key Task 1: Conduct Core Planning

      2. Key Task 2: Prepare for Initial Community Workshop

      3. Key Task 3: Host Initial Community Workshop

      4. Key Task 4: Check Community Progress

      5. Key Task 5: Build Community Experience Locator

   5. Tools

      1. Sample Core Group Planning Meeting Agenda

      2. Community and Corporate Roles and Responsibilities

      3. Sample Community Orientation Workshop Agenda

      4. Relationship Building Exercise

      5. Community of Practice

      6. Early Progress Checklist

      7. Lessons Learned Report

   6. Community of Practice/Experience Locator Template

3. Creating knowledge

   1. Purpose

   2. Expected Outcomes

   3. Storytelling

   4. Systems Thinking ...