11Empowering Your People Through Org Change Management

Culture eats strategy for breakfast.

—Peter Drucker

This chapter is a pivotal step in the AI implementation methodology. By now, you have a good grip on the AI cloud ecosystem, use cases, and AI strategy. But here comes the crucial part: ensuring your AI plans are wholeheartedly embraced by your people (see Figure 11.1).

A diagrammatic representation of empowering people through Org change management. The title reads Enterprise A I Journey Map. Step 3: Build and Govern Your Team. The right side holds objectives.

FIGURE 11.1: BUILD AND GOVERN YOUR TEAM: Empower Your People Through Org Change Management

The chapter starts by exploring how to evolve your company culture to foster AI adoption, bring innovation, and enable meaningful change. Knowing that technology alone won't cut it, the methodology delves into strategies to redesign your organization to enable agility and renewed thinking around adopting AI at the core. It is built on three strategies.

  • Evolving the culture
  • Redesigning the organization
  • Aligning the organization

This is where the key deliverables—such as the cultural evolution program and organizational redesign plan discussed in this chapter—come in.

You need to get your entire organization aligned, starting from top executives to frontline staff, around AI adoption. In a world where change is constant, mastering org change management is a must. This chapter helps you with the insights and tools needed to lead change confidently so that your AI initiatives not only survive but thrive. Let's ...

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