364 Enterprise Business Portals with IBM Tivoli Access Manager
16.1 Business requirements
This project is based on an increased number of business requirements with
direct implications to application behavior. The initial project I covered the
addition of Access Manager components creating the secure infrastructure so
that we can expand new security features based on that.
16.1.1 Phase II requirements scope
The following are complementary requirements from the business process
owners:
Support different types of customers: Classic, Gold, Premium.
Provide differentiated content depending on which customers logged in.
Support internal staff and operations employees that need to interact with
customers, such as call centers or sales, through an ...