An ECM Strategy should be supported by a framework or blueprint on which all the ECM services are described. The aim of the framework is to represent the processes of capture, integration and delivery of information whilst also identifying points of transformation at which there are risks to accuracy, inconsistency and delay. The first and fundamental component of a framework is to define and manage data governance and the records management scheme.
Data governance is fundamental to the maintenance of an ECM system. As part of the technical planning and implementation process, the project team must be set up to define the data to be controlled by the system.
There are a number of specialist applications of data which need to ...