Configuring and Using Feedback

Thanks to the work done in previous chapters, your Adobe Learning Manager (ALM) account is now fully operational. Learners are taking courses, managers are reviewing enrollment requests, instructors are teaching and reviewing learner submissions, and authors are updating modules and creating new courses. Everything seems to be going well in the best of all possible worlds.

But is this really the case? Do learners enjoy the courses? Are they actually acquiring new skills? How effective is the learning? Do managers notice changes in the behavior and productivity of their team members after the training? What is the return on investment of this training effort for the organization? The truth is... you don’t know! ...

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