Chapter    7

Client Management

Put simply, no environment is too small to preclude evaluating your client management strategy. Whether you have two desktops or 100,000, there are tools and practices that can make both your life and your users’ lives easier. A properly managed environment can save endless administration hours and in many cases thousands of phone calls to an organization’s support center. Long gone are the days of shuffling from computer to computer meticulously duplicating settings. Numerous tools now abound to save you from this monotonous nightmare—tools that provide you with the ability to affect tens, hundreds, or thousands of computers from a central point quickly and effectively. These tools empower you to effectively manage ...

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