his own consultancy rm. The company hired him at a much higher cost. In another instance, em-
ployees were given some incentive to learn and adapt the new IT systems that became a permanent
perk. Some employees just move to another place instead of adapting new ways of working, costing
a considerable amount to the company.
After the go-live stage, the following two budgets will be required:
Running cost: The system would require system-support staff and infrastructure to run. One would
include the running cost of the system under this head. A thumb rule is to make it 20 per cent of the
total project cost.
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