Chapter 1

 

1.  T. H. Davenport, ‘Putting the Enterprise into the Enterprise System’, in Harvard Business Review, 1998, 76(4), July-August, 121–31.

2.  E. J. Umble et al., ‘Enterprise Resource Planning: Implementation and Critical Success Factors’, in European Journal of Operations Research, 2003 146, 241–57.

3.  Cited in Michael Hammer, ‘Reengineering Work: Don’t Automate, Obliterate’, Harvard Business Review (1990), July-August.

4.  T. H. Davenport, ‘Putting the Enterprise into the Enterprise System’, in Harvard Business Review, 1998, 76(4), July-August, 121–31.

5.  Bakry and Bakry, ‘Enterprise Resource Planning: A Review and a STOPE View’, International Journal of Network Management 2005, 5, 363–70.

6.  Y. Yusuf, A. Gunasekaran, and M. S. ...

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