Chapter 8How the Most Successful People Turn Obstacles into Assets

Clueless managers and the clichés they utter are always good for a laugh whether we are talking about movies (Office Space), television (anything from Bewitched to The Office) to plays (How to Succeed in Business [Without Really Trying]) to comic strips (Dilbert). In a world of limited resources, the idea of "win-wins" doesn't happen often, "Giving 110 percent" is just, well, "fuzzy math." As for "We have to push the envelope," have you ever actually tried to push an envelope? It's a lot like "pushing string" or "herding cats." It ain't easy.

As a refugee from corporate America—once upon a time I was a middle-level manager for the largest division of a Fortune 500 company—it's ...

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