About the Author

A long-time contributor to The New York Times, Paul B, Brown has written, co-written and "ghosted" numerous business book best-sellers including Customers for Life (with Carl Sewell) that has been translated into nineteen different languages and has been updated twice since its publication in 1990.

Paul is a former writer and editor for Businessweek, Financial World, and Forbes.

He is a graduate of Rutgers College and Rutgers University Law School and is a member of both the New Jersey and Massachusetts bars, but he asks that you don't hold that against him.

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