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Automotive Exterior
Interfaces: Service and
Loading/Unloading Tasks
INTRODUCTION TO EXTERIOR INTERFACES
This chapter covers the issues that the vehicle users and service personnel experience with the vehi-
cle exterior items during situations or operations such as opening the hood, servicing the engine,
loading and unloading items in the trunk and cargo areas, refueling the vehicle, changing a at tire,
cleaning the vehicle exterior. The vehicle should be designed to assure that customers can do all
such tasks easily and without any problems.
The objectives of this chapter are (a) to assure that the exterior design will allow the users to