Essentials of Business Processes and Information Systems

Preface

As more and more businesses adopt enterprise systems globally, it becomes increasingly important for business schools to offer a more process-centric education to better reflect the realities of the modern business environment. Given the tight integration between business operations and enterprise systems, we have designed Essentials of Business Processes and Information Systems to reflect how real-world business processes are managed and executed in a practical and accessible format. Business students, regardless of their functional discipline, will be able to apply the real-world concepts discussed in this text immediately on entering the workforce. We have designed our textbook to be used as a supplement in either an introductory MIS or a general business course to establish a fundamental understanding of business processes and the enterprise systems that enable them.

Essentials of Business Processes and Information Systems deals with the key processes that are common in most companies, and it illustrates how enterprise systems enable companies to execute those processes quickly and efficiently. The objective of this text is to bridge the gap between the fundamentals of how businesses operate (processes) and the tools that business people use to accomplish their tasks (enterprise systems). We have written this book with the assumption that students have only limited experience ...