Ethical IT Innovation

34 ◾ Ethical IT Innovation

partners and help us improve decision making, provid-

ing information that we can use to weigh pros and cons,

especially in complex situations. Of course, such cogni-

tive decision support must be viewed (and congured)

with caution. Agent behavior should be supportive, but it

should notdominate or nudge us too much in one direc-

tion (aler and Sunstein 2009). Technology paternalism

must be avoided (Spiekermann and Pallas 2005), as must

be “IT-congured citizens” (Cohen 2012, p. 1913) who

move only within “lter bubbles” that make them con-

form to political and ideological ideas that are not their

own (Cohen 2012, ...