Your Turn

A sophisticated evaluation requires carefully tallying all costs and benefits, including intangible soft benefits. It also requires considering the time span of the project and basic economic assumptions. For your e-learning project, list as many hard, soft, and fuzzy benefits as possible in worksheet 8-1. Which should you include in your calculation of financial results and which should you just mention but not quantify?

Worksheet 8-1. Evaluate all benefits of your e-learning project.
Benefit of E-Learning ProjectHard, Soft, or Fuzzy?Include in of Analysis or Just Mention It?

Pick a soft benefit that you want to include in your financial calculations and state how you will calculate its monetary value. First pick ...

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